Your Purchase is protected. Whether you purchased my mistake, wrong item, changed your mind or we sent you an item which is not what you expected or faulty. Well offer you a full refund. Please be assured.. we will be there with you. Please contact us immediately and we will right any wrong done as soon as possible. We ship within 24hrs of item Purchase only via Express and reputable couriers only and this include DHL, UPS, DPD and Royal Mail. We don’t use any other unreliable courier service This Product is shipped from the UK, and International buyers are responsible for Duties & Taxes, including EU buyers, as the UK is not part of the EU. There will be some duties and taxes only determined by individual countries. All our couriers require a Mobile Phone Number for Seamless Delivery in.