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Dell Precision 7530 15.6” Xeon 2.7GHz Turbo16GB 512NVMeQuadro p1000 4GB Windows 10 pro workstation. All of used or refurbished item, we tested before listing and be shipping the item but some things happen during transport. We mark all of our item(s) to prevent fraudulent and will report to ebay if violated. Please help keep ebay a safe place to buy and sell. Feedback: Your feedback is very important to us, please LEAVE us FOUR 5- Detailed Selling Rating (DSR), Your recognition is our motivation in developing our small company and improving our service for each customer. If there is a problem with our product, please let us know first so we can resolved your issue before leaving neutral/negative feedback or opening ebay/paypal case, we will do our best to resolve your problem. make you 100% satisfied. Return/Refund: 1. 30 Days Warranty Money Back or Return for New one Guarantee from the date of original purchase. 2. Product should be returned with original packages and must be returned in like-new condition with all accessories and packaging. 3. Free returns(need not pay any fee): EXCEPT If the return is due to the mistakes of buyers, for example, wrong purchase,wrong shipping address,buyers must be pay return fee. 4. Free Replacement and Full refund(If there is some problems with our items). 5. We do not offer a partial refund, NO EXCEPTION, only a full refund after we verify, inspect and report to ebay our finding. Everything sold on our eBay site is guaranteed 100% Authentic, all items are stored in a pet and smoke free environment. *** We do not ship to us territories such as Hawaii,Guam,Puerto Rico, this mostly only apply to large and weighted item. *** We reserved the right to cancel any purchased at our discretion with those buyer who give other seller or abusive negative feedback. ***Our parts is label and record for fraudulent purpose, so please don’t buy and open a return case and shipped back with your broken part(s),we’ll report to ebay.. ***Any item that’s valued $250 and up will required a signature upon delivery