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Directory Home Laptops Desktops All-in-Ones Monitors Accessories Manufacturer HP Model Number Probook 640 G4 Processor i5-8350U 1.7Ghz Display 14.1 LCD Hard Drive 512 GB Solid State Hard Drive Memory 16 Gb Ram Optical Drive None Operating System Windows 10 Professional Any other parts, components, accessories, power cords, cables, adapters, manuals, etc. are not included unless otherwise pictured or explicitly stated in the product details. We are not responsible for compatibility issues, so when in doubt, please confirm with the product manufacturer or refer to the manufacturer’s website. If you have additional questions about this listing or anything related to shipping, our online sales team is available Monday through Friday between the hours of 9:00 am and 4:30 pm EST via phone, email or messaging. We will do our best to respond to all messages in a timely manner. Any message sent outside our normal business hours will be answered the following business day. Your feedback is very important to us! If there is a problem with your eBay transaction please contact us before leaving neutral, negative or ‘Item Not as Described’ feedback. We are a small business and rely heavily on positive reviews to keep us going! Please give us an opportunity to assist you so we may earn your positive feedback. Unless noted otherwise in the ordering pipeline, RefurBees ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order. All items are covered by Verified Systems Solutions, Inc. standard 30-day warranty. Customers may return an item for repair, replacement, or refund within 30 days of the purchase date if the item fails to operate due to hardware malfunction. We are not responsible for malfunctions caused by user operation of software installed post sale. Included batteries of any kind, including laptop batteries, are not covered by this warranty, but may be returned for proper reuse or recycling with equipment that is returned for the above-mentioned reasons. In the event of a return due to item malfunction, we will attempt to repair the malfunction; if the malfunction cannot be repaired, we will properly recycle the unit and replace with a unit of identical or comparable specifications. if the item cannot be replaced, we will refund the purchase price. We are not obligated to take any action other than those listed above in the event of a return. We are not responsible for any loss of time, data, or funds that you may incur or believe you may have incurred as a result of purchasing or using one of our products.