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YOU ARE BIDDING ON A BRAND NEW OPEN BOX Acer Aspire 5 A515-56-73AP, 15.6″ FHD 16GB RAM 512GB SSD Laptop NotebookTHE ITEM IN THE PICTURES IS THE SAME ONE YOU’RE PURCHASINGALL ORIGINAL CONTENTS ARE INSIDE OF THE BOXTHIS ITEM WILL BE THOROUGHLY INSPECTED AGAIN BEFORE BEING SHIPPEDSERIAL HAS BEEN RECORDEDRETURNS ACCEPTED AS LONG AS ITEM REMAINS BRAND NEW20% or more RESTOCKING FEE WILL BE CHARGED FOR RETURNS PLEASE READ DESCRIPTION CAREFULLY AND ASK ALL QUESTIONS PRIOR TO PURCHASING!!!! This item will be INSURED when SHIPPED!! *WILL NOT SHIP TO Alaska/Hawaii/Puerto Rico, PO Boxes/APO/FPO/DPO BOXES, or internationally* ONLY SHIP TO THE MAIN 48 STATES If for any reason you cannot leave us a 5 star rating, please contact us before leaving feedback and give us the opportunity to fix any issue!For any questions or concerns, please contact me before leaving a NEGATIVE feedback!!IF FOR ANY REASON YOU HAVE AN ISSUE WITH THE ITEM, PLEASE CONTACT US FIRST BEFORE OPENING A CASE!**DO NOT OPEN A CASE BEFORE CONTACTING US, WE WILL TAKE CARE OF ANY ISSUE**